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Conversational intelligence is the practice of analyzing interactions between customers and organization representatives as a means of deriving insights and fueling decisions.

In this report, Opus Research seeks to learn and evaluate how select solution providers enable businesses to apply:

• Speech and conversational analytics
• Natural language processing
• Machine learning technologies

Download now for an evaluation of the leading 15 providers of conversational intelligence solutions.

Vendor:

Invoca

Posted:

Jun 29, 2023

Published:

Jun 30, 2023

Format:

HTML

Type:

Analyst Report