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Conversational intelligence is the practice of analyzing interactions between customers and organization representatives as a means of deriving insights and fueling decisions.

In this report, Opus Research seeks to learn and evaluate how select solution providers enable businesses to apply:

  • Speech and conversational analytics
  • Natural language processing
  • Machine learning technologies

Download now for an evaluation of the leading 15 providers of conversational intelligence solutions.

Vendor:
Invoca
Posted:
Jun 29, 2023
Published:
Jun 30, 2023
Format:
HTML
Type:
Analyst Report

This resource is no longer available.