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Today, healthcare professionals are expected to deliver digital-first experiences despite out-of-date, on-premises phone systems, legacy contact center technologies, and siloed communications tools.
This can make it hard for clinical employees to connect and collaborate with frontline workers, hindering the patient experience.
However, improving upon these solutions can be difficult, and many find the process to be daunting.
Access this guide to gain insight into the best ways that you can bring your communication channels together for enhanced agility and resilience and discover how you can remove on-premises system risks for good.