All resources sponsored by:

8x8, Inc.

10 Matches
The New Engagement Experience: Exceptional Experiences for Employees and Customers
sponsored by 8x8, Inc.
WHITE PAPER:How can you digitize and compete on customer experience? Transforming your communications to enable more intelligent interactions is a good place to start. Download this white paper to learn about modern communication platforms that integrate voice, video, team messaging and more, as well as trends and use cases.
Posted: 01 Feb 2019 | Published: 01 Feb 2019
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Integrated CCaaS and UCaaS Competitive Strategy Innovation and Leadership Award
sponsored by 8x8, Inc.
WHITE PAPER:In this white paper, learn about a provider that offers a comprehensive cloud-based communications, collaboration, and contact center solution on a single technology platform.
Posted: 01 Feb 2019 | Published: 01 Feb 2019
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Vendor Comparison Report: Unified Communications as a Service
sponsored by 8x8, Inc.
RESEARCH CONTENT:This Gartner Magic Quadrant Report for Unified Communications as a Service evaluates leading vendors like 8x8, Google, Microsoft, Masergy and more to help you choose the best vendor based on their ability to meet end-user requirements and their deployment options.
Posted: 21 Mar 2018 | Published: 06 Sep 2017
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Rethinking Your Contact Center: How to Engage the Modern Customer
sponsored by 8x8, Inc.
WHITE PAPER:Inside, learn about the challenges in creating an exceptional customer experience, the value of a contact center that supports all channels, and best practices for positively impacting customers.
Posted: 21 Mar 2018 | Published: 31 Dec 2017
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Contact Center as a Service: A View from the Trenches
sponsored by 8x8, Inc.
WHITE PAPER:Examine the impacts a shift from premises-based to cloud contact center has to employees on the frontline, supervisors, and contact center managers tasked with running the day-to-day operations, as well as insight on common questions and experiences in a contact center as a service (CCaaS) environment.
Posted: 20 Mar 2018 | Published: 31 Dec 2017
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Analysis of Cloud Communications VoIP Quality Under Normal Adverse Network Conditions
sponsored by 8x8, Inc.
WHITE PAPER:This 27-page white paper compares the voice quality while being deployed in the cloud (cloud-based VoIP) of 8x8 Google Voice/Hangouts, RingCentral Office and Microsoft Skype for Business Online while running on 4 different client OS pairs Apple iOS, Google Android, Apple Mac OS X and Microsoft Windows.
Posted: 20 Mar 2018 | Published: 31 May 2017
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How to Solve the Enterprise Communications Crisis with an Open Cloud Strategy
sponsored by 8x8, Inc.
WHITE PAPER:Explore research on how enterprises are choosing a cloud strategy to facilitate effective collaborative workflows and support today's growing complex networks.
Posted: 19 Mar 2018 | Published: 19 Mar 2018
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Why Many Cloud Communications Providers Don't Like to Talk About Security, Compliance and Reliability
sponsored by 8x8, Inc.
WHITE PAPER:Learn how security, compliance and reliability are just as important for business communication systems and 10 tough questions you should ask your communications provider today.
Posted: 19 Mar 2018 | Published: 19 Mar 2018
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IT Pros Speak Up About Unified Communications
sponsored by 8x8, Inc.
RESOURCE:Explore 5 signs it's time to move on from your current communication/collaboration solutions and considerations when choosing your next service provider.
Posted: 16 Mar 2018 | Published: 16 Mar 2018
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TCO and the Cloud: Calculating The Benefits and Risks
sponsored by 8x8, Inc.
WHITE PAPER:This white paper debunks the myth that cloud is more expensive than traditional premise-based systems, and explains that TCO studies fail to value key strengths of cloud-delivered services. Learn how to compare costs with the extent of cloud benefits in mind.
Posted: 24 Nov 2015 | Published: 31 Oct 2015
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