All resources sponsored by:

8x8, Inc.

15 Matches
Vendor Comparison Report: Unified Communications as a Service
sponsored by 8x8, Inc.
RESEARCH CONTENT:This Gartner Magic Quadrant Report for Unified Communications as a Service evaluates leading vendors like 8x8, Google, Microsoft, Masergy and more to help you choose the best vendor based on their ability to meet end-user requirements and their deployment options.
Posted: 21 Mar 2018 | Published: 06 Sep 2017
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Rethinking Your Contact Center: How to Engage the Modern Customer
sponsored by 8x8, Inc.
WHITE PAPER:Inside, learn about the challenges in creating an exceptional customer experience, the value of a contact center that supports all channels, and best practices for positively impacting customers.
Posted: 21 Mar 2018 | Published: 31 Dec 2017
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Contact Center as a Service: A View from the Trenches
sponsored by 8x8, Inc.
WHITE PAPER:Examine the impacts a shift from premises-based to cloud contact center has to employees on the frontline, supervisors, and contact center managers tasked with running the day-to-day operations, as well as insight on common questions and experiences in a contact center as a service (CCaaS) environment.
Posted: 20 Mar 2018 | Published: 31 Dec 2017
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How to Solve the Enterprise Communications Crisis with an Open Cloud Strategy
sponsored by 8x8, Inc.
WHITE PAPER:Explore research on how enterprises are choosing a cloud strategy to facilitate effective collaborative workflows and support today's growing complex networks.
Posted: 19 Mar 2018 | Published: 19 Mar 2018
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IT Pros Speak Up About Unified Communications
sponsored by 8x8, Inc.
RESOURCE:Explore 5 signs it's time to move on from your current communication/collaboration solutions and considerations when choosing your next service provider.
Posted: 16 Mar 2018 | Published: 16 Mar 2018
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TCO and the Cloud: Calculating The Benefits and Risks
sponsored by 8x8, Inc.
WHITE PAPER:This white paper debunks the myth that cloud is more expensive than traditional premise-based systems, and explains that TCO studies fail to value key strengths of cloud-delivered services. Learn how to compare costs with the extent of cloud benefits in mind.
Posted: 24 Nov 2015 | Published: 31 Oct 2015
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Your Communications System is Determining Your Future
sponsored by 8x8, Inc.
VIDEO:In this webinar, hear from tech visionary Geoffrey Moore and 8x8 CEO Vik Verma, as they discuss why you will never meet your customer experience goals unless you fix your employee experience capabilities. Find out how you can empower employees to innovate, respond and serve customers with actionable insights.
Posted: 02 Nov 2018 | Premiered: 29 Oct 2018
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Connect Employee Engagement & Customer Satisfaction with Unified Communications
sponsored by 8x8, Inc.
RESEARCH CONTENT:According to recent Aberdeen Research, businesses that use unified communications in their contact centers experience 2.4 times greater annual growth in company revenue than those that don't. Explore the rest of Aberdeen's report to find out how and why UC is driving positive change in the contact center and beyond.
Posted: 24 Oct 2018 | Published: 31 Mar 2018
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The 8 Criteria for Enterprise-Grade Communications as a Service
sponsored by 8x8, Inc.
WHITE PAPER:Enterprise Communications as a Service (ECaaS) was created to provide continuous communications and true mobility to enhance the way companies work. This white paper introduces and summarizes the 8 key aspects and unique benefits of ECaaS.
Posted: 10 Oct 2018 | Published: 10 Oct 2018
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Regus and 8x8 – A Partnership in Global Business Growth
sponsored by 8x8, Inc.
CASE STUDY:Learn why Regus upgraded their cloud-based unified communications services to migrate users in additional market to next-generation communications. Find out how mobility, flexibility, and collaboration improved within Regus' organization across over 100 countries.
Posted: 29 Mar 2018 | Published: 29 Mar 2018
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Enterprise Engagement Magement Platform - Moving towards an Integrated Approach
sponsored by 8x8, Inc.
RESEARCH CONTENT:This IDC white paper explores how UCC tools can support customer experience initiatives and increase satisfaction. Plus, learn about 8x8's Enterprise Engagement Management platform, a fully integrated cloud communications and cloud contact center tool.
Posted: 28 Mar 2018 | Published: 31 Mar 2018
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How Communications Platforms Drive Customer Engagement
sponsored by 8x8, Inc.
ANALYST REPORT:With today's world of digitally empowered customers, find out why organizations struggle to meet customer expectations, and how modern communications are vital to winning the customer experience.
Posted: 26 Mar 2018 | Published: 26 Mar 2018
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Analysis of Cloud Communications VoIP Quality Under Normal Adverse Network Conditions
sponsored by 8x8, Inc.
WHITE PAPER:This 27-page white paper compares the voice quality while being deployed in the cloud (cloud-based VoIP) of 8x8 Google Voice/Hangouts, RingCentral Office and Microsoft Skype for Business Online while running on 4 different client OS pairs Apple iOS, Google Android, Apple Mac OS X and Microsoft Windows.
Posted: 20 Mar 2018 | Published: 31 May 2017
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Why Many Cloud Communications Providers Don't Like to Talk About Security, Compliance and Reliability
sponsored by 8x8, Inc.
WHITE PAPER:Learn how security, compliance and reliability are just as important for business communication systems and 10 tough questions you should ask your communications provider today.
Posted: 19 Mar 2018 | Published: 19 Mar 2018
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Hosted VoIP Reduces Costs and Improves Efficiencies for Small Business
sponsored by 8x8, Inc.
WHITE PAPER:Read this brief yet informative paper to learn how hosted VoIP can benefit your small business.
Posted: 09 Sep 2009 | Published: 11 Aug 2009
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