All resources sponsored by:

8x8, Inc.

15 Matches
Career Development Advice for Remote Employees
sponsored by 8x8, Inc.
EBOOK:What are some strategies remote workers can use to advance their careers? Find out in this eBook, which contains expert advice—from people who either work from home or manage remote employees—on how remote employees can advance their careers.
Posted: 14 May 2020 | Published: 14 May 2020
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Best Practices for Connecting a Remote Workforce
sponsored by 8x8, Inc.
WHITE PAPER:Save a copy of this eBook to learn how to address the challenges of remote workforce management head-on. Inside, find tips on how to foster a collaborative, connected culture across your remote employees through strategies like goal setting, communication guidelines, and more.
Posted: 13 May 2020 | Published: 13 May 2020
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Embracing the Permanent Trend of Working Remotely
sponsored by 8x8, Inc.
RESOURCE:For many companies, existing IT infrastructure may not be properly equipped to handle a larger number of remote workers. Inside this blog post, learn how utilizing cloud-based communications solutions can fill the gaps between your on-premises IT capabilities and the needs of your increasingly remote-first workforce.
Posted: 13 May 2020 | Published: 18 Mar 2020
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The State of the Contact Center: 8 Insights Shaping the Future of CX
sponsored by 8x8, Inc.
EBOOK:Download this eBook to explore results from 8x8 and Hanover Research’s recent survey on the current state of contact centers, and the 8 key findings they predict will shape the future of CX.
Posted: 12 May 2020 | Published: 12 May 2020
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8x8 Video Meetings
sponsored by 8x8, Inc.
RESOURCE:8x8, Zoom and GoToMeeting all offer video meeting capabilities, which have become essential for remote work. In this chart, see how their free & premium versions compare, including max number of participants per meeting and time limit per meeting.
Posted: 12 May 2020 | Published: 12 May 2020
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Contact Center Work-From-Home Checklist
sponsored by 8x8, Inc.
WHITE PAPER:Download this contact center work-from-home checklist to explore 10 tips that can help ensure your organization is all packed and prepared for their remote work journey.
Posted: 11 May 2020 | Published: 11 May 2020
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How to Leverage Quality Management to Transform the Customer Experience
sponsored by 8x8, Inc.
EBOOK:Read this eBook to learn how you can better leverage quality management in your contact center, as well as 5 tips you can use to boost the effectiveness of your program
Posted: 11 May 2020 | Published: 11 May 2020
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A Ranking of 9 CCaaS Vendors: Which Ones is Right for You?
sponsored by 8x8, Inc.
RESEARCH CONTENT:Download this Gartner report for a ranking of 9 CCaaS vendors—like 8x8, NICE inContact, Five9 and other leading providers—to help you decide which solution is right for you.
Posted: 08 May 2020 | Published: 08 May 2020
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Comparing Top UCaaS Vendors
sponsored by 8x8, Inc.
ANALYST REPORT:This Gartner Magic Quadrant Report for Unified Communications as a Service evaluates leading vendors like 8x8, Google, Microsoft, Masergy and more to help you choose the best vendor based on their ability to meet end-user requirements and their deployment options.
Posted: 08 May 2020 | Published: 30 Jul 2019
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Video Quality Comparison: 8x8 vs. Zoom
sponsored by 8x8, Inc.
WHITE PAPER:8x8 and Zoom Video Communications are two examples of companies servicing the rapidly growing video meetings market. Despite similarities, the two companies have taken very different approaches to implementation. In this white paper, explore the results from a video quality performance test comparing 8x8 and Zoom’s solutions.
Posted: 11 Mar 2020 | Published: 11 Mar 2020
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8 Reasons Companies Choose 8x8 Over RingCentral
sponsored by 8x8, Inc.
RESOURCE:In this resource, explore a side-by-side comparison of 8x8 and RingCentral VoIP services.
Posted: 25 Feb 2020 | Published: 25 Feb 2020
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How to Drive Accountability with Your Distributed Workforce
sponsored by 8x8, Inc.
WHITE PAPER:Remote work is on the rise, and it’s here to stay. How can business leaders prepare for the next generation of workers, and for an influx of employees who expect more flexibility than ever? Find out in this eBook, which explores the top 5 challenges of managing a distributed team, and tips from experts on how to overcome them.
Posted: 07 Feb 2020 | Published: 07 Feb 2020
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How to Set Up a More Productive Remote Workspace
sponsored by 8x8, Inc.
WHITE PAPER:Remote work is one of the most coveted benefits for today’s employees. But for those new to setting up a home office, the process can be overwhelming. In this white paper, explore 6 steps to help you set up an optimal remote workspace and find out how to leverage video and collaboration tools.
Posted: 05 Feb 2020 | Published: 05 Feb 2020
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8 Contact Center Trends to Watch in 2020
sponsored by 8x8, Inc.
WHITE PAPER:Over the last decade, most of the predictions surrounding the state of the contact center have revolved around: AI, omnichannel technology, digital transformation, employee experience and analytics. So, what will be 2020 bring? Find out in this trend report by 8x8, which explores the 8 contact center trends to watch in the upcoming year.
Posted: 03 Feb 2020 | Published: 03 Feb 2020
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Why Your PBX Could Be Slowing You Down
sponsored by 8x8, Inc.
WEBCAST:An on-premise PBX can often be unreliable—not just in terms of the inevitable outage, but in the costs associated with frequent and necessary upgrades. Listen to this podcast to hear 2 real-world examples of companies who migrated from legacy on-premise PBX to cloud communications and the challenges they faced.
Posted: 01 Aug 2019 | Premiered: Aug 1, 2019
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