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Today, 94% of customers say that good customer service makes them more likely to make a repeat purchase, and 48% of say that they would switch brands for better customer service. This means that it’s critical to elevate your service to keep up with your customer’s expectations.

So, how can this best be done? How can you effectively equip your agents to offer personalized customer experiences?

Browse this white paper to learn more and discover how a productivity platform can ensure improved journeys for all involved.

Vendor:
Slack
Posted:
Apr 26, 2023
Published:
Apr 26, 2023
Format:
PDF
Type:
White Paper

This resource is no longer available.