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Today, 94% of customers say that good customer service makes them more likely to make a repeat purchase, and 48% of say that they would switch brands for better customer service. This means that it’s critical to elevate your service to keep up with your customer’s expectations.
So, how can this best be done? How can you effectively equip your agents to offer personalized customer experiences?
Browse this white paper to learn more and discover how a productivity platform can ensure improved journeys for all involved.
- Vendor:
- Slack
- Posted:
- Apr 26, 2023
- Published:
- Apr 26, 2023
- Format:
- Type:
- White Paper
