Plow & Hearth's CX success with Five9

Plow & Hearth, the home furnishing company, wanted to continue the legacy of their olden-time customer experience strategy in today’s cloud-based world. Their major challenges included how to enable their newly remote workforce to deliver for customers and how to enable innovation in the their contact center.

The company turned to InflowCX and Five9 for their CX and contact center needs. Access the case study to learn how Plow & Hearth was able to continue providing the CX they always valued.

Vendor:: InflowCX
Posted:: Feb 24, 2023
Published:: Feb 25, 2023
Format:: HTML
Type:: Case Study

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