The state of voice-powered customer service

Online marketplaces are realizing the value of allowing your customers to communicate without leaving your app - especially when it comes to improving customer experiences and reducing fraud.

And according to a recent study by Hubspot, 90% of consumers expect a response time of less than 10 minutes for customer service questions. They are seeking real-time human responses.

How can your business meet the demand to improve customer service and satisfaction?

Read on to learn how app-to-app calling can help you deliver the service your customers desire while improving cost efficiency and strengthening security measures.

Vendor:: 8x8
Posted:: Mar 1, 2023
Published:: Mar 1, 2023
Format:: HTML
Type:: White Paper

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