Call Masking for Delivery-Fleet-and-Customer Communication
A lack of visibility between your delivery fleet and customers can negatively impact the success of your deliveries, your customer experience, and your brand.
How can you ensure that there is secure and direct communication between your delivery fleet and your customers?
Call masking provides access to call logs and reports for better insights into your CX while growing user trust by keeping their phone numbers and personal identities secure.
Read on to learn how you can leverage call masking to Improve customer experience and increase customer engagement.