Redefining Customer Engagement with Communications Platforms and APIs

Research shows that companies are accelerating the digitization of their customer and supply chain interactions. Digital is the present and future of customer interaction, with well-developed integrated communications platforms a must-have for modern enterprises.

In this report, GlobalData puts together a comprehensive guide to how modern businesses are redefining their customer interaction by using digital communications and APIs. By using a survey of 31 companies and IT leaders, this report condenses the opinions of the foremost industry experts and presents them to the reader.

Read on to learn more about how digital communication is redefining enterprise customer interaction.

Vendor:: 8x8
Posted:: Feb 7, 2023
Published:: Feb 8, 2023
Format:: HTML
Type:: eBook

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