Critical capabilities for IT service management platforms

In its latest report, Gartner analyzes the critical capabilities of service desk, service operations and business workflow automation in 10 ITSM platforms.

Download your complimentary copy to see why ServiceNow received highest scores among other vendors for every critical capability and how it is evaluated against other ITSM vendors. You’ll also find key findings, recommendations and other insights on the IT service management platform market that ServiceNow views as invaluable.

Vendor:: ServiceNow
Posted:: Feb 9, 2023
Published:: Feb 10, 2023
Format:: HTML
Type:: Analyst Report

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