Delivering AI-powered experiences across any system with Automation Engine
In today’s digital world, IT organizations are finding it difficult to keep pace with demand. Service experiences are suffering as IT is overwhelmed with the high number of employee requests and too much manual, repetitive work.
So, what happens when an incident requires actions in other IT systems to resolve? IT services teams must do mundane, repetitive swivel-chairing from one system to another — slowing resolution and draining productivity.
Discover in this e-book how, by connecting ServiceNow Virtual Agent and Service Catalog to Automation Engine, you can automate actions and integrate data in any system — eliminating manual IT work while slashing operating expenses.