Silo busting in IT services and operations is good for business

Many IT service operations teams wish to break down their silos and institute a new management platform, one that incorporates unified and automated workflows to empower employee engagement and retention.

But what exactly does that look like in practice?

Step in the shoes of Katherine, a senior IT operator at a large international sports manufacturer, as she works on a cloud migration project under a unified service management platform by accessing this e-book.

Vendor:: ServiceNow
Posted:: Jan 5, 2023
Published:: Jan 6, 2023
Format:: HTML
Type:: eBook

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