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Many organizations undergo an overhaul or replacement of their CRM technology. When this happens, common challenges arise during the adoption phase among users who are not prepared for the change.
In this playbook, SugarCRM highlights common issues faced by companies when replacing their CRM system and provides strategies and approaches for overcoming them. SugarCRM has looked at countless real-life examples and has boiled them down to 5 key issues:
- Users don’t see the full potential of the CRM
- Users don’t feel motivated to use the new CRM
- No adoption due to lack of an internal champion
- And 2 more
Read the full white paper to to ensure a successful roll-out of the software to your organization.