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Organizations face a daily challenge in supporting remote workers, a challenge that's grown larger with pandemic-induced changes in the workplace. Enduser support groups can wind up being trapped in lengthy, unsuccesful phone calls, reducing productivity for all concerned. Our new report highlights the success of four organizations in achieving high success and satisfaction rates with remote support. It's yours for free just for taking our brief survey on your remote support challenges.

The report documents dramatic improvements in call success, drops in repeat calls, and in reduced costs for support. You'll learn how organizations have deployed remote support to deal with large call center staffs, but also volunteers, new employees and other kinds of staff who normally can be challenging to help. Just take our short survey and get started on better remote support today.

Vendor:

GoTo

Posted:

May 4, 2022

Published:

May 4, 2022

Format:

HTML

Type:

eGuide