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8 in 10 decision-makers feel automation strategy is important to overall business strategy, according to Forrester. However, organizations are still lagging in automation maturity, with poorly integrated systems that hamper business processes and negatively affects reputation.

This Forrester study explores how firms can improve their automation strategy and technology to drive business impact through a global survey of 450 automation strategy and implementation decision-makers.

Access it here.

Vendor:

ServiceNow

Posted:

Jul 8, 2022

Published:

Jul 8, 2022

Format:

HTML

Type:

Analyst Report