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Customer support teams are often on the front lines, rising to the occasion despite the pressures of sudden remote work requirements, rapid technology changes and sensitive customer scenarios.

Digital channels have become a primary way to connect with customers and manage experiences while providing employees with streamlined workflows.

Download this eBook to explore the trends that are driving modern customer experiences and how you can overcome top CX challenges.

Vendor:

Genesys

Posted:

Mar 23, 2022

Published:

Mar 23, 2022

Format:

HTML

Type:

eBook