IdentityX® for Contact Centers: Reduce Caller Fraud, OpEx, and Average Handle Times with Voice Biometrics

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Analysts estimate two-thirds of all fraud losses can be traced back to the contact center, despite a friction-filled experience for most customers.

Obsolete security measures (i.e., passwords and secret questions) are enabling fraudsters, costing money, and spoiling the customer journey. This data sheet details how IdentityX for contact centers can help.

Vendor:
Daon
Posted:
Mar 3, 2022
Published:
Mar 4, 2022
Format:
HTML
Type:
Data Sheet
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