CASE STUDY: For online learning, how you can overcome challenges with getting new students verified, onboarded and ready to learn? Read this article to learn how Daon’s identity proofing platform aims to pave a path to frictionless student onboarding.

Posted: 26 Jul 2022 | Published: 26 Jul 2022

WHITE PAPER: When it comes to modern customer contact center experiences, speed and security are key – but an explosion of new callers and contact-center-directed fraud have made this a difficult endeavor. Access this white paper to unlock best practices for how to deliver faster, safer contact center experiences in 2022.

Posted: 21 Jul 2022 | Published: 21 Jul 2022

BLOG: Examine this unique article to discover how banks can use biometric onboarding and authentication to remove the risk of conveying sensitive information online and securing customer data.

Posted: 20 Jul 2022 | Published: 20 Jul 2022

BLOG: Enabling contactless payments and other wireless innovations has been the driving need for adoption of near-field communication (NFC) technology, a much quicker tool than human verification. Read on to learn how NFC can bring government-grade security to mobile consumer services with just a chip and a tap.

Posted: 18 Jul 2022 | Published: 18 Jul 2022

BLOG: Businesses have had to shift to serving their customers online. While much of this conversation has focused on the problems it creates for security professionals, the benefits of introducing new customers to a digital-only engagement model are just as compelling. Read this PDF to see how ID proofing can generate better digital onboarding.

Posted: 18 Jul 2022 | Published: 18 Jul 2022

RESOURCE: Gartner has estimated that knowledge-based authorization (KBA) accepts up to 60% of criminals while rejecting up to 30% of legitimate customers, with 61% of all fraud losses being traced back to the contact center. Keep reading to learn about voice biometrics, and how they help filter fraud without jeopardizing customer experience.

Posted: 15 Jul 2022 | Published: 15 Jul 2022

RESOURCE: Onboarding is never easy, but when organization have difficulties with their own systems, they spend more time and effort ironing out the kinks, and less time examining candidates. Read this white paper to gain 5 key actions that you can take to better facilitate your identity proofing and onboarding.

Posted: 15 Jul 2022 | Published: 15 Jul 2022

DATA SHEET: CNBC reports that the U.S. has lost more than $36 billion in fraudulent payments. Cybercrime is not limited to the tech industry, but as the world continues towards the digital future, it is crucial that cybersecurity is always considered. Read this data sheet to learn more about the rise in cyber-fraud.

Posted: 14 Jul 2022 | Published: 14 Jul 2022

WHITE PAPER: Take a look at this white paper for a close examination of how Daon's IdentityX Platform aims to create digital identities that avoid the patchwork structure of disconnected systems.

Posted: 29 Jun 2022 | Published: 29 Jun 2022

WHITE PAPER: Customer friction and fraud risks emerge where incompatible identification and authentication processes collide. Examine the most common pain points of these processes in this white paper.

Posted: 27 Jun 2022 | Published: 28 Jun 2022

CASE STUDY: Thanks to a partnership between Target Professional Services and Daon, pension providers can now leverage biometrics and a user-friendly customer mobile app to transform the efficiency of communications with pension scheme members. Read this case study to learn more.

Posted: 22 Mar 2022 | Published: 22 Mar 2022

CASE STUDY: In this case study, Esme Learning adopted a digital identity proofing and onboarding platform that verifies the user by snapping a video selfie and a picture of their government-issued ID. Access now to learn how Esme Learning realized 3 key benefits.

Posted: 21 Mar 2022 | Published: 21 Mar 2022

CASE STUDY: In this case study, a top-10 U.S. bank adopted a holistic identity platform to protect the contact center and its other digital channels, while improving the user experience in contact center interactions. Dig into this case study to learn how they realized 4 key benefits.

Posted: 21 Mar 2022 | Published: 21 Mar 2022

CASE STUDY: Read this case study to learn how leveraging the flexibility of IdentityX helped upgrades performance and cut costs, all with a seamless migration for bank customers.

Posted: 17 Mar 2022 | Published: 17 Mar 2022

WHITE PAPER: In healthcare, reducing risk and optimizing the customer experience have long been viewed as opposing forces. Access this white paper to learn how the IdentityX Platform aims to empower health systems to conduct a wide range of transactions more securely with patients with cryptographic techniques and various biometric authentication.

Posted: 17 Mar 2022 | Published: 17 Mar 2022

CASE STUDY: In this case study, a large financial group partnered with Daon to adopt biometric authentication and onboarding technology to improve customer experience and reduce friction, reduce customer support costs connected to password recovery and reset and more. Access now to tap into these insights.

Posted: 17 Mar 2022 | Published: 17 Mar 2022

WHITE PAPER: As the pandemic continues to unfold, how can you protect your employees’ sensitive health data? Access this white paper to learn how biometric identity is designed to secure authentication in today’s “new normal” and help you efficiently manage your workforce.

Posted: 16 Mar 2022 | Published: 16 Mar 2022

CASE STUDY: About 43% of people who applied for a RealMe verified identity dropped off at the verification stage where they had to go to a PostShop for an in-person photograph. Access this case study to learn how Daon partnered with RealMe to verify identity with biometrics capabilities to enable 7 key benefits for New Zealanders.

Posted: 16 Mar 2022 | Published: 16 Mar 2022

RESEARCH CONTENT: 6 in 10 customers have abandoned a transaction because authentication frustration, according to recent survey report. Access this white paper to learn why integrating biometrics with mobile devices is becoming a major facilitator in delivering more frictionless authentication experiences.

Posted: 15 Mar 2022 | Published: 15 Mar 2022

CASE STUDY: In the financial services industry, reducing the risk of account takeovers and fraud while enhancing the member experience across multiple channels can be a major challenge. Access this case study to learn how a large U.S. credit union rolled out Doan’s IdentityX platform to secure authentication for its financial services applications.

Posted: 15 Mar 2022 | Published: 15 Mar 2022

WHITE PAPER: For financial institutions, new account openings have reached a frightening abandonment rate of 70-90%, according to a recent research report. Access this white paper to learn the top 7 ways that next-generation digital onboarding is designed to help innovate financial institutions change the game.

Posted: 11 Mar 2022 | Published: 12 Mar 2022

CASE STUDY: Tap into this case study to learn about a new identity management system that spans all banking brands in the corporate group, letting customers securely access bank services with device, PIN, face, voice and on-device authenticators.

Posted: 11 Mar 2022 | Published: 12 Mar 2022

WHITE PAPER: Access this white paper to learn about key drivers for the adoption of digital onboarding services & find out how 2 companies leveraged Daon solutions to meet today’s onboarding needs.

Posted: 11 Mar 2022 | Published: 11 Mar 2022

EBOOK: Digital customer onboarding and user authentication bring a variety of benefits. But the process isn’t always as seamless as it could be. Access this eBook to learn about the top 5 ways to eliminate common pain points to make your digital customer acquisition process friction free.

Posted: 11 Mar 2022 | Published: 11 Mar 2022

DATA SHEET: View this data sheet to explore IdentityX, one of the first multi-factor biometric-based mobile authentication solutions, offered by Daon.

Posted: 10 Mar 2022 | Published: 10 Mar 2022