All Research Sponsored By:Daon

“Sit Down and Start Learning”
CASE STUDY: For online learning, how you can overcome challenges with getting new students verified, onboarded and ready to learn? Read this article to learn how Daon’s identity proofing platform aims to pave a path to frictionless student onboarding.
Posted: 26 Jul 2022 | Published: 26 Jul 2022

TOPICS:  .NET

Building Smarter Contact Centers
WHITE PAPER: When it comes to modern customer contact center experiences, speed and security are key – but an explosion of new callers and contact-center-directed fraud have made this a difficult endeavor. Access this white paper to unlock best practices for how to deliver faster, safer contact center experiences in 2022.
Posted: 21 Jul 2022 | Published: 21 Jul 2022

TOPICS:  .NET

Our Biometric Banking Future
BLOG: Examine this unique article to discover how banks can use biometric onboarding and authentication to remove the risk of conveying sensitive information online and securing customer data.
Posted: 20 Jul 2022 | Published: 20 Jul 2022

TOPICS:  .NET

NFC for Identity Proofing
BLOG: Enabling contactless payments and other wireless innovations has been the driving need for adoption of near-field communication (NFC) technology, a much quicker tool than human verification. Read on to learn how NFC can bring government-grade security to mobile consumer services with just a chip and a tap.
Posted: 18 Jul 2022 | Published: 18 Jul 2022

TOPICS:  .NET

ID Proofing: Trial or Opportunity?
BLOG: Businesses have had to shift to serving their customers online. While much of this conversation has focused on the problems it creates for security professionals, the benefits of introducing new customers to a digital-only engagement model are just as compelling. Read this PDF to see how ID proofing can generate better digital onboarding.
Posted: 18 Jul 2022 | Published: 18 Jul 2022

TOPICS:  .NET

Knowing Good Callers From Bad
RESOURCE: Gartner has estimated that knowledge-based authorization (KBA) accepts up to 60% of criminals while rejecting up to 30% of legitimate customers, with 61% of all fraud losses being traced back to the contact center. Keep reading to learn about voice biometrics, and how they help filter fraud without jeopardizing customer experience.
Posted: 15 Jul 2022 | Published: 15 Jul 2022

TOPICS:  .NET

Painless Digital Onboarding
RESOURCE: Onboarding is never easy, but when organization have difficulties with their own systems, they spend more time and effort ironing out the kinks, and less time examining candidates. Read this white paper to gain 5 key actions that you can take to better facilitate your identity proofing and onboarding.
Posted: 15 Jul 2022 | Published: 15 Jul 2022

TOPICS:  .NET

The $36 Billion Problem
DATA SHEET: CNBC reports that the U.S. has lost more than $36 billion in fraudulent payments. Cybercrime is not limited to the tech industry, but as the world continues towards the digital future, it is crucial that cybersecurity is always considered. Read this data sheet to learn more about the rise in cyber-fraud.
Posted: 14 Jul 2022 | Published: 14 Jul 2022

TOPICS:  .NET

Enterprise Security: Multi Factor Authentication Edition
WHITE PAPER: Take a look at this white paper for a close examination of how Daon's IdentityX Platform aims to create digital identities that avoid the patchwork structure of disconnected systems.
Posted: 29 Jun 2022 | Published: 29 Jun 2022

TOPICS:  .NET

Customer Identity Continuity: Why It’s Critical
WHITE PAPER: Customer friction and fraud risks emerge where incompatible identification and authentication processes collide. Examine the most common pain points of these processes in this white paper.
Posted: 27 Jun 2022 | Published: 28 Jun 2022

TOPICS:  .NET

Innovating The Pensions Industry With Bimetrucally Secured MypensionID
CASE STUDY: Thanks to a partnership between Target Professional Services and Daon, pension providers can now leverage biometrics and a user-friendly customer mobile app to transform the efficiency of communications with pension scheme members. Read this case study to learn more.
Posted: 22 Mar 2022 | Published: 22 Mar 2022

TOPICS:  .NET

Esme Learning Reduces Friction for Students, Saves Admin Time With Digital Identity Proofing
CASE STUDY: In this case study, Esme Learning adopted a digital identity proofing and onboarding platform that verifies the user by snapping a video selfie and a picture of their government-issued ID. Access now to learn how Esme Learning realized 3 key benefits.
Posted: 21 Mar 2022 | Published: 21 Mar 2022

TOPICS:  .NET

Top-10 U.S. Bank Fights Cross-Channel Fraud, Enhances Caller Experience
CASE STUDY: In this case study, a top-10 U.S. bank adopted a holistic identity platform to protect the contact center and its other digital channels, while improving the user experience in contact center interactions. Dig into this case study to learn how they realized 4 key benefits.
Posted: 21 Mar 2022 | Published: 21 Mar 2022

TOPICS:  .NET

Flexible Identity Platforms Empower Customers by Lowering Biometric Switching Costs
CASE STUDY: Read this case study to learn how leveraging the flexibility of IdentityX helped upgrades performance and cut costs, all with a seamless migration for bank customers.
Posted: 17 Mar 2022 | Published: 17 Mar 2022

TOPICS:  .NET

Industry Spotlight HealthCare
WHITE PAPER: In healthcare, reducing risk and optimizing the customer experience have long been viewed as opposing forces. Access this white paper to learn how the IdentityX Platform aims to empower health systems to conduct a wide range of transactions more securely with patients with cryptographic techniques and various biometric authentication.
Posted: 17 Mar 2022 | Published: 17 Mar 2022

TOPICS:  .NET

Partnering For Success With Polarify: Passwordless Authentication And E-KYC For Japan
CASE STUDY: In this case study, a large financial group partnered with Daon to adopt biometric authentication and onboarding technology to improve customer experience and reduce friction, reduce customer support costs connected to password recovery and reset and more. Access now to tap into these insights.
Posted: 17 Mar 2022 | Published: 17 Mar 2022

TOPICS:  .NET

Return To Confidence How Biometric Identity Assurance Enables A Safer, More Prosperous “New Normal
WHITE PAPER: As the pandemic continues to unfold, how can you protect your employees’ sensitive health data? Access this white paper to learn how biometric identity is designed to secure authentication in today’s “new normal” and help you efficiently manage your workforce.
Posted: 16 Mar 2022 | Published: 16 Mar 2022

TOPICS:  .NET

Robust Biometric Security For New Zealand’s RealMe Verified Identity
CASE STUDY: About 43% of people who applied for a RealMe verified identity dropped off at the verification stage where they had to go to a PostShop for an in-person photograph. Access this case study to learn how Daon partnered with RealMe to verify identity with biometrics capabilities to enable 7 key benefits for New Zealanders.
Posted: 16 Mar 2022 | Published: 16 Mar 2022

TOPICS:  .NET

Humanize + Optimize The Way You Recognize Every Customer + Contact Using Frictionless Biometrics Across All Channels Of Engagement
RESEARCH CONTENT: 6 in 10 customers have abandoned a transaction because authentication frustration, according to recent survey report. Access this white paper to learn why integrating biometrics with mobile devices is becoming a major facilitator in delivering more frictionless authentication experiences.
Posted: 15 Mar 2022 | Published: 15 Mar 2022

TOPICS:  .NET

Millions Saved, Fraud Halved Through Seamless, Cross-Channel Member Journeys
CASE STUDY: In the financial services industry, reducing the risk of account takeovers and fraud while enhancing the member experience across multiple channels can be a major challenge. Access this case study to learn how a large U.S. credit union rolled out Doan’s IdentityX platform to secure authentication for its financial services applications.
Posted: 15 Mar 2022 | Published: 15 Mar 2022

TOPICS:  .NET

7 Ways Next-Gen Digital Onboarding Enhances Customer Acquisition
WHITE PAPER: For financial institutions, new account openings have reached a frightening abandonment rate of 70-90%, according to a recent research report. Access this white paper to learn the top 7 ways that next-generation digital onboarding is designed to help innovate financial institutions change the game.
Posted: 11 Mar 2022 | Published: 12 Mar 2022

TOPICS:  .NET

Looking To The Furure With Biometrically Secured Banking
CASE STUDY: Tap into this case study to learn about a new identity management system that spans all banking brands in the corporate group, letting customers securely access bank services with device, PIN, face, voice and on-device authenticators.
Posted: 11 Mar 2022 | Published: 12 Mar 2022

TOPICS:  .NET

The Digital Onboarding Imperative White Paper
WHITE PAPER: Access this white paper to learn about key drivers for the adoption of digital onboarding services & find out how 2 companies leveraged Daon solutions to meet today’s onboarding needs.
Posted: 11 Mar 2022 | Published: 11 Mar 2022

TOPICS:  .NET

Top 5 Ways to Eliminate Pain Points in Digital Customer Acquisition
EBOOK: Digital customer onboarding and user authentication bring a variety of benefits. But the process isn’t always as seamless as it could be. Access this eBook to learn about the top 5 ways to eliminate common pain points to make your digital customer acquisition process friction free.
Posted: 11 Mar 2022 | Published: 11 Mar 2022

TOPICS:  .NET

Daon Was One Of The First Companies To Offer A Strong Multi-Factor, Biometric-Based Mobile Authentication Solution – IdentityX.
DATA SHEET: View this data sheet to explore IdentityX, one of the first multi-factor biometric-based mobile authentication solutions, offered by Daon.
Posted: 10 Mar 2022 | Published: 10 Mar 2022

TOPICS:  .NET