Top 3 IT pains of the new reality (and how to solve them)
The massive shifts in workforce and processes have revealed acute shortfalls in IT systems and approaches.
In recent conversations ServiceNow had with a variety of IT leaders, three common pain points were mentioned:
- High costs
- Inability to scale IT
- Bad service experiences
Download this eBook to see how integrating operations management (ITOM) at the same time as ITSM can help mitigate these pain points in your organization.