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Every element of the public sector had to respond dramatically to the COVID-19 pandemic – but undoubtedly, Local Governments throughout the UK had to enact some of the most comprehensive responses.
Previous cloud-first and smarter work policies may have placed the Government ahead of other public sectors in being able to meet the needs of citizens digitally during lockdown. However, results of a 2021 survey unveil that having the technology and scalability alone isn’t necessarily a recipe for success.
To learn more about how the Local Government’s adapted during the pandemic, and how their citizen engagement measures up against other public sectors, explore this report.