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AI can help organizations deliver superior customer experiences, but actually implementing the technology can be challenging and often prompts questions from potential users:
- Does AI only make sense for large contact centers?
- Where can a quick ROI be found when implementing AI?
- What do successful AI implementations have in common? Any pitfalls to avoid?
Explore this comprehensive guide to find answers to these questions and more, as well as a definitive view ofguide to implementing and using these solutions in customer service.
- Vendor:
- Genesys
- Posted:
- Nov 29, 2021
- Published:
- Sep 20, 2021
- Format:
- Type:
- eBook
