Special report: Instant gratification in CX
Instant Gratification in CX
The psychological phrase “instant gratification,” has embedded itself into the public discourse of the modern consumer experience.
If there is one certainty about the new normal of customer experience, it’s a desire for instant gratification and digital communication.
Find out about changing consumer behavior in the APAC region and how leading brands across industries are transforming the way they communicate with customers to meet new demand in this report.