All resources sponsored by:

Infobip

16 Matches
Instant Gratification in CX
sponsored by Infobip
ANALYST REPORT:If there is one certainty about the new normal of customer experience, it’s a desire for instant gratification and digital communication. Find out about changing consumer behavior in the APAC region and how leading brands across industries are transforming the way they communicate with customers to meet new demand in this report.
Posted: 20 Aug 2021 | Published: 20 Aug 2021
Get This Now

TOPICS:  .NET

THE FUTURE OF MOBILE MESSAGING: How RCS is Redefining Business Communications
sponsored by Infobip
WHITE PAPER:Rich Communication Services (RCS) is a new, visually appealing messaging channel that offers rich functionalities to enable more engaging customer journeys. Download this white paper to get started on maximizing RCS opportunities for your brand.
Posted: 17 Aug 2021 | Published: 17 Aug 2021
Get This Now

TOPICS:  .NET

Building Trust In Digital Banking Through Seamless And Personalized Interactions
sponsored by Infobip
CASE STUDY:As banking goes digital, organizations are investing in new customer engagement solutions across various communication channels—and struggling to integrate these multiple channels while still addressing security concerns. Learn how to build trust in digital banking in this guide.
Posted: 17 Aug 2021 | Published: 17 Aug 2021
Get This Now

TOPICS:  .NET

New Standards for the Contact Center
sponsored by Infobip
WHITE PAPER:Explore the new standards for the contact center, and how to meet them, in this white paper.
Posted: 16 Aug 2021 | Published: 16 Aug 2021
Get This Now

TOPICS:  .NET

The Future of a Hybrid Customer Experience
sponsored by Infobip
ANALYST REPORT:What are the various challenges up against customer support and CX teams today, and how has today's environment heightened those issues? How can organizations strategize to meet both today's needs and future expectations? Access this analyst report to learn.
Posted: 11 Aug 2021 | Published: 11 Aug 2021
Get This Now

TOPICS:  .NET

Connect like humans do:Building customer communications that matter
sponsored by Infobip
WHITE PAPER:What can organizations do to improve relationships with customers? Access this white paper to learn.
Posted: 10 Aug 2021 | Published: 10 Aug 2021
Get This Now

TOPICS:  .NET

The Ultimate Guide on Messaging
sponsored by Infobip
EBOOK:70% of customers say that connected processes, such as seamless handoffs or contextualized engagement based on earlier interactions, are very important for winning their business. Learn about the importance of omnichannel communication, and how to establish a successful strategy in this eBook.
Posted: 10 Aug 2021 | Published: 10 Aug 2021
Get This Now

TOPICS:  .NET

Managing Increasing Complexities in Customer Service
sponsored by Infobip
RESEARCH CONTENT:This report takes a close look at top digitization trends that will impact the future of the CX industry in the post-pandemic economy, and the fundamental role that Digital Technologies will take on for Customer Service Support (CSS) in APAC. Download your copy to review the findings.
Posted: 09 Aug 2021 | Published: 09 Aug 2021
Get This Now

TOPICS:  .NET

Contact Center Digital Transformation
sponsored by Infobip
EBOOK:Comprised from a robust collection of industry-leader interviews, consumer data-driven analysis, cutting-edge market studies and resources, this eBook is designed to help you turn your single-channel call center into an omnichannel, remote-friendly, cloud-based contact center. Download your copy to get started.
Posted: 29 Apr 2021 | Published: 29 Apr 2021
Get This Now

TOPICS:  .NET

Better Banking Through Better Communications
sponsored by Infobip
EBOOK:This eBook describes the challenges and opportunities for banks and other financial institutions striving to keep pace in a twenty-first century entirely transformed by technology. Download your copy to get started.
Posted: 28 Apr 2021 | Published: 28 Apr 2021
Get This Now

TOPICS:  .NET

How to enhance the customer experience through digital engagement
sponsored by Infobip
WHITE PAPER:Explore the 4 key steps to enhancing the customer experience through digital engagement, and other expert insights, in this how-to-guide.
Posted: 27 Apr 2021 | Published: 27 Apr 2021
Get This Now

TOPICS:  .NET

A Retailers Guide to Digital Customer Experience What Customers Want
sponsored by Infobip
EBOOK:eCommerce has played an essential role in setting the stage for a return to a new normal. In order to gauge how consumer attitudes have changed amid this shift, Infobip commissioned a survey of over 10,000 customers and their feelings on security, personalization and engagement, and more. Explore their findings in this eBook.
Posted: 02 Mar 2021 | Published: 02 Mar 2021
Get This Now

TOPICS:  CRM

Tackling Changes In Customer Behavior Using Cloud Based Contact Centers
sponsored by Infobip
WHITE PAPER:With the long lasting emergence of trends such as online shopping, remote work and self-service, customer service departments are looking for new ways to resolve pain points in today’s new normal. Open this study to see some featured insights on how to tackle changes in customer behavior and more.
Posted: 23 Feb 2021 | Published: 23 Feb 2021
Get This Now


MOBILE AUTHENTICATION: The Future Of Mobile Security And User Engagement
sponsored by Infobip
WHITE PAPER:Read this report to discover the numerous mobile security threats businesses are facing and learn how a variety mobile authentication and security strategies can be used to mitigate these risks.
Posted: 22 Feb 2021 | Published: 22 Feb 2021
Get This Now


Omnichannel Marketing Automation Guide
sponsored by Infobip
EBOOK:Customers today are inundated with ads and irrelevant messaging. With the increased usage of adblockers, and emails going to spam, the message is clear: customers want a break. Enter omnichannel marketing automation. Download this eBook to learn more about omnichannel marketing automation, and tips for getting started.
Posted: 22 Feb 2021 | Published: 22 Feb 2021
Get This Now

TOPICS:  Market Research

CX MARKETLEADERS IN RETAIL: A CX NETWORK GUIDE
sponsored by Infobip
EBOOK:Research from global cloud communication solution provider Infobip discovered that almost a quarter (24%) of customers surveyed said receiving messages on their preferred channel would boost their likelihood to engage with a business. Download this eBook to explore more of Infobip’s findings and insights from Amazon, Apple and other retail leaders.
Posted: 18 Feb 2021 | Published: 18 Feb 2021
Get This Now


16 Matches
Page: 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.

Definitions:

All Rights Reserved, Copyright 2000 - 2021, TechTarget | Read our Privacy Statement  | Do Not Sell My Personal Info  | Cookie Preferences