All resources sponsored by:

Infobip

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A Retailers Guide to Digital Customer Experience What Customers Want
sponsored by Infobip
EBOOK:eCommerce has played an essential role in setting the stage for a return to a new normal. In order to gauge how consumer attitudes have changed amid this shift, Infobip commissioned a survey of over 10,000 customers and their feelings on security, personalization and engagement, and more. Explore their findings in this eBook.
Posted: 02 Mar 2021 | Published: 02 Mar 2021
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TOPICS:  CRM

Your Retail Marketing Automation Checklist
sponsored by Infobip
WHITE PAPER:With an omnichannel marketing automation hub survey as a conduit, no personalization goal is out of reach. Check out this white paper to explore a marketing automation checklist that lays out everything you need to get started.
Posted: 25 Feb 2021 | Published: 25 Feb 2021
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TOPICS:  Personalization

Tackling Changes In Customer Behavior Using Cloud Based Contact Centers
sponsored by Infobip
WHITE PAPER:With the long lasting emergence of trends such as online shopping, remote work and self-service, customer service departments are looking for new ways to resolve pain points in today’s new normal. Open this study to see some featured insights on how to tackle changes in customer behavior and more.
Posted: 23 Feb 2021 | Published: 23 Feb 2021
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MOBILE AUTHENTICATION: The Future Of Mobile Security And User Engagement
sponsored by Infobip
WHITE PAPER:Read this report to discover the numerous mobile security threats businesses are facing and learn how a variety mobile authentication and security strategies can be used to mitigate these risks.
Posted: 22 Feb 2021 | Published: 22 Feb 2021
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Omnichannel Marketing Automation Guide
sponsored by Infobip
EBOOK:Customers today are inundated with ads and irrelevant messaging. With the increased usage of adblockers, and emails going to spam, the message is clear: customers want a break. Enter omnichannel marketing automation. Download this eBook to learn more about omnichannel marketing automation, and tips for getting started.
Posted: 22 Feb 2021 | Published: 22 Feb 2021
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TOPICS:  Market Research

Cx Market Leaders In Retail: A Cx Network Guide
sponsored by Infobip
EBOOK:Research from global cloud communication solution provider Infobip discovered that almost a quarter (24%) of customers surveyed said receiving messages on their preferred channel would boost their likelihood to engage with a business. Download this eBook to explore more of Infobip’s findings and insights from Amazon, Apple and other retail leaders.
Posted: 18 Feb 2021 | Published: 18 Feb 2021
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