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Bonafide, a women’s health solutions organization, typically provides their customers with an opportunity to opt in to their high-value subscription service.
Unfortunately, while convenient for customers, they ended up facing a large volume of subscription management inquiries without enough staff or time to handle the backlog.
Open up this case study to see the strategies Bonafide’s Head of Customer Experience implemented with help from Thankful, and learn how you can do the same in your organization.
- Vendor:
- Thankful
- Posted:
- Aug 4, 2021
- Published:
- Aug 4, 2021
- Format:
- Type:
- Case Study
