All resources sponsored by:

Thankful

12 Matches
Thankful_PuraVida_Case_Study
sponsored by Thankful
CASE STUDY:Download this case study to see how Pura Vida was able to keep up with their increased volume, and provide amazing service with the help of Thankful.
Posted: 19 Aug 2021 | Published: 19 Aug 2021
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TOPICS:  .NET

Gladly and Thankful Spotlight Demo
sponsored by Thankful
VIDEO:Learn how organizations can leverage the best of AI automation to handle repetitive, tedious customer requests allowing agents to focus on high-value customer interactions. Access this resource here.
Posted: 11 Aug 2021 | Premiered: 11 Aug 2021
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TOPICS:  .NET

Why_AI_One_Sheet
sponsored by Thankful
INFOGRAPHIC:By 2025, 95% of customer service interactions will be supported by AI, and it's easy to see why considering it can lead to increased customer satisfaction, reduced costs, and much more. Download this infographic for a closer look at AI in customer service, and what it could do for your organization.
Posted: 09 Aug 2021 | Published: 09 Aug 2021
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TOPICS:  .NET

Better Service Through Customer Choice
sponsored by Thankful
WEBCAST:Now more than ever, DTC brands must deliver excellent, valuable, and memorable journeys if they want customers to come back for more. Watch this video to hear from DTC experts as they discuss how you can provide better service through increased customer choice.
Posted: 09 Aug 2021 | Premiered: Aug 2, 2021
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TOPICS:  .NET

Thankful Lumin Case Study
sponsored by Thankful
CASE STUDY:Read this case study to see how Thankful’s AI-powered platform has enabled skincare company, Lumin, to better manage fluctuating volume, while providing personalized customer service.
Posted: 06 Aug 2021 | Published: 06 Aug 2021
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TOPICS:  .NET

Thankful_MeUndies_Case_Study
sponsored by Thankful
CASE STUDY:Underwear brand, MeUndies, has seen exponential growth over the past year, which led to a challenge: How could they continue to provide industry-leading customer service at scale? Read this case study to see how MeUnides was able to scale their program, and improve CSAT scores with the help of Thankful’s AI-powered platform.
Posted: 06 Aug 2021 | Published: 06 Aug 2021
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TOPICS:  .NET

AI_Agent_Agent_Assist_One_Sheet
sponsored by Thankful
PRODUCT OVERVIEW:AI assist agents can deliver AI intuition to human support staff, saving them time and effort by collecting all the relevant information, flagging alerts, and even suggesting responses and next steps. Open up this resource to learn more about AI for every part of the customer service ecosystem.
Posted: 05 Aug 2021 | Published: 05 Aug 2021
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Omnichannel_Support_Ebook
sponsored by Thankful
EBOOK:In this digital age, customers have much higher demands for what they expect from customer service. By offering omnichannel options, you can not only ensure each customer can reach you, but that they reach out in a way that is most convenient for them. Access this eBook to explore 5 omnichannel support options you can implement for your customers.
Posted: 05 Aug 2021 | Published: 05 Aug 2021
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Thankful_Blenders_Case_Study
sponsored by Thankful
CASE STUDY:In this case study, see why Blenders, an eyewear company, turned to Thankful to help handle email support, their busiest communication channel, as well as chat to manage ticket backlog. Open now to uncover key challenges, solutions, and results, and learn how you can get started implementing AI customer service into your organization.
Posted: 04 Aug 2021 | Published: 04 Aug 2021
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Thankful_Bonafide_Case_Study
sponsored by Thankful
CASE STUDY:Bonafide, a women’s health solutions organization, needed a way to handle the backlog of customer requests due to their new subscription service. Open up this case study to see the strategies Bonafide implemented with help from Thankful, and learn how you can do the same in your organization.
Posted: 04 Aug 2021 | Published: 04 Aug 2021
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Thankful_Future_of_Customer_Service_Report-1
sponsored by Thankful
RESEARCH CONTENT:This time for customer service innovation is now. Access this report to uncover the top six customer service trends emerging in the next 3 to 5 years, to help you prepare for what’s to come and stay ahead of the competition.
Posted: 04 Aug 2021 | Published: 04 Aug 2021
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Thankful_One_Sheet
sponsored by Thankful
WHITE PAPER:One of the best ways to give your customers the freedom of choice with how they engage with your brand is to deliver personalized, expert customer service at scale. Luckily, customer service automation makes this easily achievable. Learn more about CX automation here.
Posted: 03 Aug 2021 | Published: 03 Aug 2021
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TOPICS:  .NET

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