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Drive Conversational Experiences For A Future-Ready Customer Support Strategy: Unlocking The Power Of Conversational Support To Fuel Customer Retention And Business Growth

Cover

The global pandemic has highlighted the urgent need for organizations to not only better understand their customers but meet and exceed their expectations.

And although this may sound daunting, it also gives organizations the opportunity to transform customer relationships and outcomes with new, innovative technologies

Download this Forrester report to learn about current customer support priorities and practices, the challenges support leaders face with process and technologies, and potential benefits and opportunities of using conversational support solutions.

Vendor:
Intercom
Posted:
Sep 1, 2021
Published:
Jul 28, 2021
Format:
PDF
Type:
White Paper

This resource is no longer available.