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The global pandemic has highlighted the urgent need for organizations to not only better understand their customers but meet and exceed their expectations.

And although this may sound daunting, it also gives organizations the opportunity to transform customer relationships and outcomes with new, innovative technologies

Download this Forrester report to learn about current customer support priorities and practices, the challenges support leaders face with process and technologies, and potential benefits and opportunities of using conversational support solutions.

Vendor:

Intercom

Posted:

Jul 28, 2021

Published:

Jul 28, 2021

Format:

PDF

Type:

White Paper