Dartmouth launches AI service desk: Here’s what happened

Dartmouth Case Study

Cover

Dartmouth College saw an opportunity to reinvent its delivery of IT support and services to thousands of students and faculty.

More specifically, the IT team wanted a virtual assistant that could answer support requests and limit the strain on IT’s time and resources.

Open up this case study to find out more about the AI service desk Dartmouth launched to solve these primary problems and challenges.

Vendor:
Aisera
Posted:
Sep 2, 2021
Published:
Jun 10, 2021
Format:
PDF
Type:
Case Study
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