Incident management: Tips and considerations
Incident mgmt guide OG
IT incidents can cost between $2,300 to $9,000 per minute, depending on a company’s size and industry. That translates to over $1 million for a two-hour outage.
And while lost revenue is one reason to prevent incidents and improve response, money is not the only thing lost during a disruption. Other costs include loss of company reputation and employee morale.
The key to reducing incident frequency and duration begins with asking the right questions. This white paper covers those and how to:
- Get incident ready
- Communicate effectively
- Define incident roles
- And more.
Open now to take a closer look.