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Contact and call center workers require VoIP, Video, and UCaaS solutions that rely on the enterprise WAN to perform. These high-throughput tools are among the most sensitive to network degradation, so if a remote call center employee doesn’t have a strong connection, it’s a direct customer-facing instance of the brand failing to meet expectations.

Learn how to ensure performance of your voice, video, and collaboration tools in this white paper.

Vendor:

BROADCOM, Inc

Posted:

Mar 15, 2021

Published:

Mar 11, 2021

Format:

PDF

Type:

White Paper