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Due to COVID-19, higher education has shifted from a primarily in-person teaching model to a remote-only or hybrid model of learning.

IT departments were left with the tough task of supporting this transfer, and maintaining remote support as the year went on. In a recent survey, 39% of IT leaders said it is difficult to scale to meet current demands and 47% said accessing devices for remote support has been challenging.

Open up this white paper to take a deep dive into this issue and how to improve the current state of remote support, all by the numbers.

Vendor:

LogMeIn Rescue

Posted:

Apr 7, 2021

Published:

Mar 8, 2021

Format:

PDF

Type:

Research Content