Expert insights on customer experience leadership during Covid-19
Customer Experience Leadership During Covid-19
COVID-19 has had profound impacts on many organizations’ customer experience strategies.
In this CX Leader of the Year report, examine how leading customer experience programs and managers have adapted during the pandemic—and what you can learn from them.
Download your copy for insights on:
- How to keep staff safe, supported & informed
- How to maintain focus on CX despite the pandemic
- Being transparent and proactive with customer communication
- And more