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ITIL 4 Whitepaper
ITIL 4 is the beginning of a new paradigm shift for IT teams.
ITIL 4 guides teams into a holistic, business and customer-value frame of reference, and encourages a more adaptable approach based on what the team needs.
Open up this 40 page eBook to jumpstart your organization’s agile journey with ITIL 4, including how to build a high-velocity service team and top practice areas for transforming the ways IT teams work. Plus, best practices for bringing agile and DevOps into ITSM.