This resource is no longer available
There are many challenges IT teams are dealing with in the face of digital transformation.
Legacy tools are inflexible and hard to adapt, siloed system impose friction, and the growth of modern methodologies is putting additional pressure on IT teams to accelerate workflows.
This 100 page eBook aims to help with these challenges and then some, sharing key best practices on how to reimagine core ITSM platforms. Open now to explore:
- Service delivery: IT business management and change enablement
- Service operations: Incident and problem management
- Service support: Enterprise service management and asset management
- And more.