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A company’s customer experience is now as important as the products or services it sells. Fast responses and efficient resolutions define positive experiences. But customers also increasingly crave humanized interactions.

Your ability to provide fast yet personalized service can make or break customer relationships. Every negative interaction is a potential deal-breaker.

To transform your customer experience, you must transform how your support teams collaborate with the broader company.

Download this e-book to learn how Slack can empower your support agents by boosting the usability of your existing tech stack and uniting your whole company around the customer experience.

Vendor:

Slack

Posted:

Feb 8, 2021

Published:

Apr 16, 2022

Format:

HTML

Type:

eBook