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A combined UC and contact center solution: The benefits

A combined UC and contact center solution: The benefits

WHAT YOUR EMPLOYEES NEED TO KEEP YOUR CUSTOMERS HAPPY

For many organizations, UC and contact centers have operated separately, leaving agents in silos and sales/marketing/product teams out of the loop. But the market is shifting towards a complete unification of these tools under a single vendor.

In this white paper, learn about the benefits of combining UC and contact center solutions, including:

A seamless, collaborative ecosystem
Easier on employees
A culture of collaboration and innovation
And more

Vendor:: RingCentral
Posted:: Jul 16, 2021
Published:: Dec 15, 2020
Format:: PDF
Type:: White Paper

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