A combined UC and contact center solution: The benefits

What Your Employees Need to Keep your Customers Happy

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For many organizations, UC and contact centers have operated separately, leaving agents in silos and sales/marketing/product teams out of the loop. But the market is shifting towards a complete unification of these tools under a single vendor.

In this white paper, learn about the benefits of combining UC and contact center solutions, including:

  • A seamless, collaborative ecosystem
  • Easier on employees
  • A culture of collaboration and innovation
  • And more
Vendor:
RingCentral
Posted:
15 Dec 2020
Published:
15 Dec 2020
Format:
PDF
Length:
14 Page(s)
Type:
White Paper
Language:
English
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