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In the digital age, what sets your company apart is the ability to provide an engaging and personalized customer experience. Today, customers expect immediate access to information, convenience through automation, and efficiency through simplicity.
To meet these rising expectations and deliver a differentiated experience, companies are using Communications-Platform-as-a-Service (CPaaS) APIs to reimagine each customer engagement point.
In doing so, companies are opening themselves up to reimagining workflows, increasing their ability to adapt to change, and creating new customer experiences. Read this white paper to learn more.
- Vendor:
- 8x8, Inc.
- Posted:
- Feb 8, 2021
- Published:
- Nov 16, 2020
- Format:
- Type:
- White Paper
