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Accelerating Automation and Driving Value

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IT automation promises reduced manual effort, but it's impact can be hard to truly visualize on paper.

One organization built a system where employees can go straight to a self-service desk and talk to virtual agents, which stops 50% of requests from going to the IT service desk and frees up time for other, more valuable tasks.

Tune into this webinar to hear how this vendor's automation offering can help:

  • Improve user experience
  • Optimize processes
  • Reduce operational costs

Vendor:
ServiceNow
Premiered:
Nov 11, 2020
Format:
Multimedia
Type:
Webcast
Language:
English

This resource is no longer available.