IT automation promises reduced manual effort, but it's impact can be hard to truly visualize on paper.

One organization built a system where employees can go straight to a self-service desk and talk to virtual agents, which stops 50% of requests from going to the IT service desk and frees up time for other, more valuable tasks.

Tune into this webinar to hear how this vendor's automation offering can help:

• Improve user experience
• Optimize processes
• Reduce operational costs