What’s new in ServiceNow CSM: Live demos and more

What’s New in CSM

Cover

ServiceNow Customer Service Management enhances business agility with improved processes for agents and expanded service channels for customers.

Playbooks for Customer Service Management together with Guided Decisions guide agents and middle- and back-office users through multi-step case processes.

Learn more about these new capabilities plus more and see them in action with demos.

Vendor:
ServiceNow
Premiered:
03 Nov 2020
Language:
English
Already a Bitpipe member? Login here

Download this Video!