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Omni-channel e-commerce and communications, as well as buy online and pick up in-store (BOPIS), have been gaining traction over the past few years. The COVID-19 pandemic has catapulted them into the new normal, and left retail and consumer goods brands looking to evolve rapidly.
Access this blog to learn more about the future of retail and e-commerce, and learn best practices and considerations all businesses will need to be able to thrive during the pandemic, and moving forward.