This resource is no longer available

The Evolution of the Call Center – Amazon Connect and SalesForce Service Cloud

Cover

A modern call center needs to be able to handle requests over every communication route you can think of. However, the use of call center tools to be able to handle all of these requests and integrate them with the business is leading to increased complexity and rising costs.

Open this article to learn about Amazon Connect, an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost.

Learn more here.

Vendor:
AllCloud
Posted:
09 Sep 2020
Published:
09 Sep 2020
Format:
HTML
Length:
1 Page(s)
Type:
Resource
Language:
English

This resource is no longer available.