The case for hiring digital staff
Nurture And Develop Your Virtual Agent’s Career
Many customer support agents are overworked and overburdened with around the clock support, management headaches, and budget constraints. As a result, businesses are considering hiring digital staff to help ease the load.
Using intelligent virtual agents has evidence of improving user experience and boosting productivity—not to mention reducing human error. Learn more about the future of virtual agents in IT in this guide.