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Customers want to know their financial institution is there for them, responding to their needs and addressing any of their issues fast, so they can go about their business.
To achieve this, financial institutions need a single system of action that gives a complete lens into the customer experience and facilitates quick resolution of issues—like ServiceNow’s Customer Service Management solution.
Explore 3 key use cases for the CSM solution in this eBook.
- Vendor:
- ServiceNow
- Posted:
- Feb 8, 2021
- Published:
- Jun 2, 2020
- Format:
- Type:
- eBook
