4 step approach to crisis recovery

Exploring Remote Working Solutions to Combat Crisis Situations

Cover

Guiding your business through a crisis requires a strategic plan. However, it can be tough to know where to begin.

Avtex suggests implementing a 4-phase approach which includes contact center stabilization, business continuity expansion, CX alignment, and employee experience calibration.

Access this resource to learn what each phrase involves and discover how they can work together to maintain normalcy during a crisis.

Vendor:
Avtex
Posted:
19 May 2020
Published:
19 Mar 2020
Format:
HTML
Type:
Resource
Language:
English
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