Customer centricity in the cloud: 4 tips to improve the CX

4 Keys to Creating Customer Centricity in the Cloud

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Everyone talks about customer centricity, but few brands are actually delivering.

In fact, research found that only 12% of customers said they have witnessed serious improvements to the CX, and only 11% said they believe brands care.

Watch this webinar for tips on how to build a true culture of customer centricity in your organization and explore some of the key CX trends of 2020.

Vendor:
Avtex
Premiered:
May 18, 2020
Format:
Multimedia
Type:
Webcast
Language:
English
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