Reimagine customer experience with digital communications

Reimagining Customer Experience

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Customer experience has the power to drive—or destroy—a brand’s ability to win and retain customers. Research has shown that 86% of consumers are willing to pay more for a great experience, while 89% will leave due to a poor experience. And by the end of 2020, customer experience will overtake price and product to become the key brand differentiator. Find out the Vonage journey.

Vendor:
Vonage
Posted:
Mar 23, 2020
Published:
Mar 23, 2020
Format:
PDF
Type:
White Paper
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