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Cloud contact center: End the buy vs. build debate

Cloud contact center: End the buy vs. build debate

The power of possibilities: Buy, extend, and build on a true cloud contact center platform

The buy or build debate has permeated the wide range of applications on which contact centers depend. There are good reasons for – and arguments against – each approach.

Download this white paper to review the reasons for and against buying and building. Also explore the benefits of using an API-first cloud contact center solution.

Vendor:: Genesys
Posted:: 31 Jan 2020
Published:: 31 Jan 2020
Format:: PDF
Length:: 5 Page(s)
Type:: White Paper
Language:: English

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