7 benefits of upgrading customer service management

The Total Economic Impact of ServiceNow Customer Service Management

Cover

ServiceNow Customer Service Management helps its customers:

  • Increase transparency through centralized support systems
  • Improve customer satisfaction
  • Increase agent productivity
  • Reduce reliance on inflexible legacy systems

But arguably the most important aspect regarding a potential investment in ServiceNow is the financial outcomes.

Explore the cost savings you could experience with the CSM software in this Forrester TEI report.

 

Vendor:
ServiceNow
Posted:
24 Jan 2020
Published:
24 Jan 2020
Format:
PDF
Length:
20 Page(s)
Type:
eBook
Language:
English
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