Customer IAM: A swiftly changing landscape
Transforming customer experiences
Digital transformation is changing the landscape of customer interaction and experience. As mobile engagement becomes increasingly popular, the need for customer data security and privacy also grows.
Customer identity and access management (CIAM) allows for a seamless user experience while also enabling organizations to provide security and scalability.
In this white paper, go in-depth into the growing range of channels driving the need for CIAM and uncover Gartner’s key trends for CIAM solution design.