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Ovum Market Radar: Employee Support Tools

Cover

IT service management (ITSM) tools, while traditionally used to augment IT service functions, are spreading their roots beyond their native IT stacks. Now, employee support and service management tools are being used to inject those same support capabilities into lines of business.

Inside this Market Radar report from Ovum, find out how the top ten IT service management vendors and their products compare against one another -- and which tools are emerging as leaders.

Vendor:
ServiceNow
Posted:
19 Nov 2019
Published:
23 Aug 2019
Format:
PDF
Length:
42 Page(s)
Type:
Analyst Report
Language:
English

This resource is no longer available.