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The Total Economic Impact of Atlassian for ITSM

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In response to digital transformation – and as a way to keep up with heightened user employee demands – IT service management (ITSM) tools have grown to incorporate technology like AI and methodologies like DevOps.

Inside this economic impact analysis from Forrester, discover how leading IT analysts have quantified Atlassian’s Jira Service Desk platform and its impact on real-world IT service management strategies. You’ll learn:

  • The productivity, service quality, and support capabilities of Jira Service Desk.
  • The deployment, maintenance costs, and estimated payback periods.
  • And more.
Vendor:
Atlassian
Posted:
11 Oct 2019
Published:
30 Jun 2019
Format:
PDF
Length:
27 Page(s)
Type:
Analyst Brief
Language:
English

This resource is no longer available.