6 reasons why self-service options fail

Why Aren't Your Self-Service Options Landing?

Cover

Many companies have integrated self-service options into their business models, and when done right, these can vastly improve the customer experience.

However, when done wrong, self-service initiatives can damage your business.

Inside, discover the cost of poor customer self-service. Uncover 6 reasons why your self-service options are failing, and learn what your organization can do to get back on track.

Vendor:
Coveo
Posted:
24 Sep 2019
Published:
23 Sep 2019
Format:
PDF
Length:
4 Page(s)
Type:
eGuide
Language:
English
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